Short reads and one good book for leaders.

A Simple Way to Introduce Yourself | Harvard Business Review

It is not uncommon to stumble or struggle when asked to introduce yourself. Here's a practical approach to introduce yourself with confidence in any arena, online or in-person.

Six Keys to Positive Communication | Greater Good

Positive communication helps build trust, assure understanding, and develop relationships needed to achieve big goals. Here are six tips to strengthen your communication.

Responding Thoughtfully In the Internet Age | TIME

Know the difference between responding and reacting. Reclaim the space between stimulus and response. Just pause for a moment!

Five Phrases that Make People Discount What You're Saying  | Fast Company

These common expressions may cause listeners to think twice.

How to Write Email with Military Precision | HBR

Practical tips to sharpen your email communication, command attention, and eliminate needless chatter!

Six (and a half) steps to an effective apology | Vox

No one is perfect. Every one messes up. Here's how to say you're sorry.

How different languages laugh online | Rest of World

What’s the difference between haha and jaja? Laughter is universal, but lol is not. Here's how different people throughout the world laugh online.