Are you solving the right problems?

Here are six keys for better problem-solving and bigger, quicker performance breakthroughs.

Use the Pareto Principle.

80% of our performance is determined by 20% of our activities. Make a list of all the problems you are experiencing. Prioritize the “significant few” problems that matter most.

Define the problem.

Write down your problem statement. For example, “we are focusing on ‘A’ as measured by ‘B.’” A written problem statement helps check for underst...