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A short read for leaders. Curated by Brian Cooke and published biweekly on Fridays. Free.
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Meet People Where They Are!

There is a lot of talk these days about empathy - the ability to connect with people whose beliefs, experiences, hardships, privileges, and perspectives differ from your own.  Empathy is an essential leadership skill that can be learned. Here are four keys to practice and strengthen your empathy.

Meet people where they are. Every one is carrying a different and sometimes heavy load. Seek first to understand. Try to walk in their shoes without judging or projecting your own beliefs.

Acknowledge...

Empathy and Assertiveness

In most negotiations, achieving a winning agreement requires a mix of leadership assertiveness and empathy.

Assertiveness is needed to ask, persuade, and at-times fight for your own beliefs, interests, and ambitions.

Empathy is essential to understand and respect other stakeholder's beliefs and proposed solutions without judgement.

Here are five keys to strike an effective mix of leadership assertiveness and empathy:

Expect conflict. Prepare to be assertive by clarifying your most significan...

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